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Identity Theft is theft of your personal data which is then used to commit crimes in your name. Thieves may take over your existing accounts, use your name to open new accounts or apply for loans, among other crimes. The result:

1. *Stolen data travels quickly; ~22 countries in 2 weeks on 5 continents and accessed 1,100 times
2. *Your credit score is negatively impacted, and it may be difficult to obtain credit.
3. *Restoration can be time consuming and expensive.

The dark web isn’t an actual place; it’s a hidden network of websites that requires special resources to access.

Dark web visitors use special masking software to hide their identities and IP or Internet Protocol address, which traces online activity on your computer.

Experian CyberAgent® is a proprietary technology, offered by Experian globally, that proactively detects stolen personally identifiable information (PII) and compromised confidential data and minimizes the risk of identity theft, through pro-active early warning alerts and identity restoration recommendations.

If the Subscriber is an active member in a product including CyberAgent®, and monitored information is found on the internet, an alert will be generated showing the details of the CyberAgent® event, such as email, passport number, credit card number, national id, telephone numbers, international bank account numbers (IBAN), etc.

For a subscriber, in order to use the Dark Web monitoring services, the Client must register on the Platform. Upon registration on the Platform, an End-user account is created, where the End-user may log in by entering their e-mail address as login and password of their own.

In order to properly provide the Services, Experian processes End-users' personal data in accordance with applicable law and as described in the Experian Privacy Policy available here. https://www.experian.com/privacy/csid-global-privacy-policy

As part of the Monitoring Services, in a lawful manner, Monitoring Services collects information provided by third parties in Dark Web, which may contain personal data of internet users. The End-user is authorized to indicate the following data for monitoring:

1. 1 National Identification number
2. 10 Email addresses
3. 10 Telephone numbers
4. 10 Medical ID numbers
5. 10 Credit/Debit card numbers
6. 10 International Bank Account Numbers (IBAN)
7. 1 Driver's license number
8. 1 Passport

No other personal data can be captured for dark web monitoring other than the data items provided in the service.

Internet Surveillance’s data comes from Internet forums and websites, web pages, IRC channels, refined PII search engine queries, Twitter feeds, P2P sources, hidden and anonymous web services, malware samples, botnets, and torrent sources.

Your first report includes data collected since 2006. This means that our tool searches records it has collected between 2006 and today for any matches to the personal information you are monitoring.

If you received an alert, please log in to your account to review the data breach details and next steps.

Your Internet Surveillance service tracks Internet activity for signs that the personal information you’ve asked us to monitor is being traded and/or sold online. This alert means that our surveillance technology has discovered information on the Internet that is a match to your monitored identity elements.

This service can be a useful tool in helping prevent further exposure of information. By monitoring your personal and financial information we can alert you to internet exposures and provide recommendations on what to do to keep you safe for further exposure.

No. Alerts are generated when breached data is placed and found by CyberAgent® on the DarkWeb but it is nearly impossible to track or identify dark web users and criminals. There is no one unique and identifiable place for the data. Your subscribed CyberAgent® Alert service will provide you recommendations on the actions that you can take.

In order to update this information, log in to the site and head over to the My Account page. You'll be able to update certain account information there.

We understand that remembering all your user names and passwords can be difficult. Security questions make it easier for you to get back into your account without having the burden of making a phone call. It's an extra layer of protection that we've added to protect your online account.

You can only cancel your subscription while you are logged in to the service. Click on "My Account" tab on the right upper corner, then chose "Cancel Account".

Upon enrollment into a product including CyberAgent®, a report will be generated showing any events of the Subscriber’s personal information being found on the internet. The CyberAgent® database has records stored since 2006 and continues to update on a daily basis.